FAQs

We accept credit/debit cards & Cash on Delivery (COD)

After placing an order, you will receive a confirmation email with tracking details. You can also log in to your account on our website to view your order status.

e accept returns within 7 days of delivery for items that are unused, unopened, and in their original packaging. Please refer to our Return & Refund Policy for detailed information.

For hygiene reasons, certain items like opened skincare products, makeup brushes, and sponges are non-returnable. Please see our Return & Refund Policy for a complete list.

Currently, we only ship within Pakistan.

Standard delivery times are between 3-5 business days, depending on your location.

Yes, we offer free shipping on orders above PKR 1,000.

 You can reach us via email at info.cosmativ@gmail.com or call us at +92 327 2554014.

Orders can be modified or canceled within 24 hours of placement. Please contact our customer support promptly to request changes.